How Long it Takes to Fill Requests
Normal turnaround time for requests submitted through the Request service in the Melvyl Catalog and licensed databases is one to two weeks. Items requested through other methods usually arrive within three weeks after the request is submitted, although difficult-to-obtain items may take much longer. Delivery time is related to the lending library's procedures, availability of materials, and the delivery service used. Please be sure to allow enough time to receive requests.
Users will be notified by email when the item arrives. The notification will specify where and when the item can be picked up. Items can be returned to any library, but please be sure to leave the book band attached to any book because it contains information essential for clearing records and processing returns.